Shipping information unavailable
SHIPPING_INFO_UNAVAILABLE · v1.0
What it detects
Neither a shipping policy page nor structured shippingDetails on the Offer is present.
Why it matters
Delivery timeframe and cost are core purchase-decision inputs; without either a linked policy or machine-readable shippingDetails, an agent cannot factor shipping into a buy decision.
How to fix
- Search the footer/product pages for a shipping policy link, and check the Product JSON-LD `offers` for a `shippingDetails` object — the rule needs at least one of the two to be present. - Add a dedicated shipping policy page (delivery timeframes, costs or free-shipping thresholds, geographic coverage, carriers) linked from the footer and product pages with recognizable anchor text ("Shipping Policy", "Delivery Information"). - In parallel (or instead), add structured `shippingDetails` (`OfferShippingDetails`: `shippingRate`, `deliveryTime`, `shippingDestination`) to each Offer in your Product JSON-LD. - Verify: confirm either the shipping-policy page link resolves, or the Product JSON-LD's `offers.shippingDetails` is present and populated.
References
Last reviewed: 2026-09-01 · rule v1.0